DELIVERY
£3 UK Delivery: 3-5 WORKING DAYS
Shipping Policy:
Please provide 1-2 business days for processing and dispatch of your order.
RETURNS VIA TIKTOK: - If you would like to return an item via TIKTOK, please message us on TIKTOK seller centre with the reason for returning the item and put in a return request on this item. Once we have accepted this, you can then proceed to return the item back to us and once we have received your return we will then accept your refund request. Please do not return an item back to us without putting in a return request.
WEBSITE ORDERS: If you have ordered via the website, email customerservice@sumayah.co.uk with the reason for return. Once we have replied to you, you can proceed to return the item back to us. Please include your order number in the return so that refunds can be issued. Postage will not be covered for returns related to customers purchasing the wrong size/ if customers changed their mind about sizing. Please ensure your return is in its original condition and returned within 14 days of purchase. Return requests that have exceeded this time limit will not be accepted. We have currently placed a pause on postal exchanges however with a valid reason you are able to return the item back to us for a refund. You are able to exchange your item(s) at our Store in Green street with a valid receipt, depending on the sizes and styles available in store
Please note the Abayas may have a slight colour difference due to photo lighting